Event Merchandise Pre-Order System
Context & Pain points
Artist management companies asked the client for a system that would let fans buy merchandise online before concerts and events.
Client Objective
Build an event merchandise pre-order system that makes shopping convenient for fans and helps organizers manage quantities efficiently.
Solution
• We built a complete solution with mobile apps for both iOS and Android, giving users a convenient way to shop.
• Fenix also provided an administration system to help the business keep close control of every order.
• Automated checks within the pickup and delivery process are designed to prevent incorrect deliveries, missing items and product loss.
Challenge
The team needed to clarify business requirements, maintain consistent data, and limit the impact on related features throughout development.
How We Solved It
• Fenix stayed in close contact with the client to make sure the requirements were fully understood.
• The project was delivered in manageable phases to keep the work organized and easier to control.
• Reviews and testing were carried out at each stage to identify issues early.
Scope
- Requirements analysis
- Design
- Development
- Unit testing
- Integration testing
- Bug fixes
- Deployment support
System Features
- Event merchandise catalog
- Product pre-orders
- Payments
- Order quantity management
- Order confirmation and event pickup
Outcome
The solution enabled a new business model and helped increase sales by 80%.
Testimonials
Hear from the clients who have worked with Fenix throughout their projects.
Our Work
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