Mobile Ordering System
Context & Pain points
The client wanted a new revenue stream by enabling event attendees to buy merchandise while waiting in line, making better use of their time and improving the shopping experience.
Client Objective
Build an easy-to-use mobile ordering system that reduces manual work and processes orders reliably.
Solution
• We developed an ordering app that runs directly within LINE.
• Users can shop quickly and conveniently without installing another application.
Challenge
The team needed to clarify business requirements, maintain consistent data, and limit the impact on related features throughout development.
How We Solved It
• Fenix stayed in close contact with the client to make sure the requirements were fully understood.
• The project was delivered in manageable phases to keep the work organized and easier to control.
• Reviews and testing were carried out at each stage to identify issues early.
Scope
- Requirements analysis
- Design
- Development
- Unit testing
- Integration testing
- Bug fixes
- Deployment support
System Features
- Product catalog
- Order creation and management
- Payment
- Order・status tracking
- Purchase history
Outcome
The solution established a new revenue channel and helped increase the client's merchandise sales by 20%.
Testimonials
Hear from the clients who have worked with Fenix throughout their projects.
Our Work
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